FAQs

How Is Attendance Tracked and Payments to the Provider Handled?

All clients receiving child care assistance through WFS Capital Area will use a "swipe card" to report attendance when the children are dropped off or picked up at the child care provider's location.

Parents with children enrolled at a licensed child care center will swipe their card through a Point of Service (POS) machine. Parents will also report absences using the POS machine or calling in the absence from any phone to the toll free number on the back of the swipe card.

Parents with children enrolled in a licensed or registered child care home or with a relative provider will use the provider’s phone to call the toll-free number on the back of the card and follow the prompts to report the children’s attendance and absences.

The provider will be paid based on the information recorded by the parent using Child Care Attendance Automation (CCAA). If you do not check your children in using your swipe card, those days will count against the total number of absences allowed within a 12-month period. WFS Capital Area will pay the child care provider each month for your child’s care. You will be required to pay a portion of your child care cost, called a parent share of cost, to the child care provider.


Workforce Solutions Capital Area is an Equal Opportunity Employer/Program. Auxiliary aids and services are available, upon request, to persons with disabilities. Relay Texas: 1.800.735.2989 (TDD) / 711 (Voice).

Equal Opportunity is the Law