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WFSCA Logo
  • About
    • Who We Are
      • Board Of Directors
      • Staff
    • Austin’s Hire Local PlanNEW
    • Industry Sector Partnerships
    • 2021 Impact Report
    • Newsroom
  • Our Services
    • Job Search & Training
      • Skills Training
      • Job Search
      • Unemployment Assistance
      • ApprenticeshipsHOT
      • Free Online Training
    • Employers
      • Hire & Recruit
      • Train & Retain
      • Layoff & Outplacement
      • Industry Sector Partnerships
    • Childcare
      • For Parents
      • For Providers
    • Youth
      • Add To Your Skills
      • What Other Resources Are There for Youth?
  • Resources
    • Reports & Insights
    • Targeted Occupations & Industries
    • Labor Market Insights
    • Career Planning
  • Events
    • All Events
    • Major Events at a Glance
  • Contact
    • Contact & Locations
    • Request a Career Awareness Presentation
    • Letters of Support & Labor Market Information Requests

How Do I Submit Changes to My Previously Submitted Provider Information?

Oct 7, 2020

All changes must be submitted in writing by fax, mail or email.

As a Child Care Provider, Am I an Employee of Workforce Solutions Capital Area?

Oct 7, 2020

No. You are an independent contractor and not an agent or employee of WFS Capital Area. You are fully responsible for the payment of all federal, state and local taxes. We will provide you with IRS form 1099 at the end of each year.

How Do I Get Answers to Questions About Problems I Have with the Point of Service (POS) Machines?

Oct 7, 2020

You may call the provider help desk with questions about the POS machine not working properly at (866) 320-8720. Or you may call WFS Capital Area at 512.597.7191.

How Do I Know If the Parents Are Properly Recording Their Children’s Attendance Each Day Using the Swipe Card?

Oct 7, 2020

Log in to the CCAA website. Choose “Attendance” on the portal and view all of the children’s authorized enrollment and whether the parent made an entry for each child for each day. On the attendance screen, a red square with a Z indicates that the parent has not...

Can I Use the Parent’s Swipe Card to Report the Child’s Attendance or Absences?

Oct 7, 2020

No, a parent is not allowed to give their swipe card to anyone else to use, including the child care provider or their employees. The director or owner of a child care center cannot be a secondary card holder.
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Workforce Solutions Capital Area Workforce Board is the leadership and governing body for the regional workforce system.
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Child Care Services
(512) 597-7191

North Center
9001 N IH 35, Suite 110
Austin, TX 78753
(512) 454-9675

South Center
6505 Burleson Road, Goodwill Bldg
Austin, TX 78744
(512) 381-4200

East Center
3401 Webberville Rd, Bldg 1000
Austin, TX 78702
(512) 223-5400

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Contact Us

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Career Planning

FAQs

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Youth

WFSCA White Logo
Workforce Solutions Capital Area Workforce Board is the leadership and governing body for the regional workforce system.
Join The Newsletter
  • Follow
  • Follow
  • Follow
  • Follow
  • Follow

Child Care Services
(512) 597-7191

North Center
9001 N IH 35, Suite 110
Austin, TX 78753
(512) 454-9675

South Center
6505 Burleson Road, Goodwill Bldg
Austin, TX 78744
(512) 381-4200

East Center
3401 Webberville Rd, Bldg 1000
Austin, TX 78702
(512) 223-5400

Quick Links

Board Portal

Partner Resources

Contact Us

General Forms

Events

Career Planning

FAQs

Services

Job Seekers

Employers

Child Care

Youth

Work in Texas
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Workforce Solutions Capital Area is an Equal Opportunity Employer/Program. Auxiliary aids and services are available, upon request, to persons with disabilities. Relay Texas: 1.800.735.2989 (TDD) / 711 (Voice).

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