Resources for Workers Affected by COVID-19

Austin Skyline

We Stand with Austin's Businesses and Workforce

If you are a worker whose employment has been disrupted by economic changes caused by COVID-19 concerns, we can assist you in finding new work or training for a higher-skilled role in related industries.


Our career centers are open by appointment only. We require all visitors and staff to wear a mask while inside the centers. Find your nearest center on our Locations page.

Call us to schedule an appointment:

North: 512.381.5100 ︱East: 512.223.5400 ︱South: 512.381.4208
For Vocational Rehabilitation Services, call 512.549.4967 and select option 6.

 

 

Job Searching

Visit our JOBS NOW! page for a list of immediate openings!

Many job openings are available in Austin/Travis County. Search for jobs on WorkInTexas.com, the state’s job search website. Create an account to get started. Watch our online tutorials for help registering for an account. See the video playlist on YouTube.

We are maintaining this Jobs Now list as part of our response to economic changes related to COVID-19 and are here to help re-connect you to work. If you need assistance, call us at 512-549-4967.

If you live in Bastrop, Blanco, Burnet, Caldwell, Fayette, Hays, Lee, Llano or Williamson County, go to the Jobs Now page at Workforce Solutions Rural Capital Area.

 

Unemployment Benefits Services

The Texas Workforce Commission (TWC) holds responsibility for the state unemployment compensation program. However, Workforce Solutions Capital Area works closely with TWC and can act as your local navigator to resources.

You can learn more about how to complete, submit, and confirm an Unemployment Benefits Services (UBS) application online at the TWC website (pdf).

Your first step in filing for Unemployment Benefits is to create a UBS login. To learn more about how to create a user ID and password, click here (pdf).

Once you have applied for Unemployment Benefits, please review the Texas Workforce Commissions Unemployment Handbook for needed information.

Wondering how to change your payment information or file an appeal? Find the answers to these questions and more at the TWC website.

Governor Abbott has waived the one-week waiting period for benefits and work search requirements for Unemployment Insurance. Please be sure to include some language such as “COVID-19”, “disaster”, “pandemic”, etc. if this is the reason you were released from work to ensure your claim is categorized correctly.

Find answers from TWC to common questions about unemployment benefits on our FAQ page.

 

Enhance Your Skills

We encourage you to start thinking about the skills you would like to enhance for your next career move. If you are unsure what that might be, the Texas Workforce Commission offers several resources to help:

Texas Career Check is a no-cost interest profiler that allows users to answer a series of 60 questions (takes approximately 10 minutes to complete) which will help you to link your career and task interests to occupation titles. Go to the Texas Career Check page.

Texas Genuine is another free career assessment that includes 6 questions. This assessment will inform you of the top 3 career clusters that best match their work interests. Go to the Texas Genuine page.

Texas Skills to Work is a tool that allows you to copy and paste (or upload) your resume, or simply list your skills and knowledge into the tool to gain information on:

  • Occupation titles that align with those skills
  • Other skills that closely align to those they listed to assist you with improving your resume

Go to the Texas Skills to Work page.

If you are interested in finding out labor market information specific to your region, the following tools may be helpful:

Texas Career Check’s Occupation Trends page features the top 25 “Hot Jobs” in your area. Go to Texas Career Check.

Texas LMI is a tool will help you find labor market projection data for your area. Go to Texas LMI.

 

People with Disabilities

If you have a physical, mental, or cognitive impairment or disability that makes employment hard for you, you may be eligible for services to help you prepare for, obtain, maintain or advance in employment. Texas Workforce Solutions -Vocational Rehabilitation Services assists individuals with any disability in partnership with Workforce Solutions Capital Area.

If you are an employer seeking to hire qualified candidates with disabilities, we also encourage you to ask for a Vocational Rehabilitation Business Relations Coordinator in your area to help with candidate referrals, accommodation, or technical assistance related to hiring individuals with disabilities.

For Texas Workforce Solutions - Vocational Rehabilitation Services:

  • Anyone needing employment assistance, including those with disabilities, can be directed to their nearest Workforce Solutions office, whose employment specialists will coordinate referrals or services with Vocational Rehabilitation (VR) staff.
  • If a customer prefers to reach out to VR directly for assistance, they may use a directory to find the office closest to them. An email address is also available for customers who would like assistance connecting to the right office: vr.office.locator@twc.state.tx.us
  • VR serves individuals with disabilities, including those who are blind, deaf or hearing impaired, who need VR services to obtain or retain employment.
  • During the COVID-19 pandemic, VR staff are available remotely to assist customers. Here is a one page message to our customers on this: A Message to Texas Workforce Solutions-Vocational Rehabilitation Services Customers

 

Additional Resources for Affected Workers

We're creating a video webinar series exploring topics like job searching, stress management, working from home, and more! To watch the videos, go to COVID-19 Resources for Youth.

TWC has information on making smart financial choices after a job loss (pdf).

For workers who are a recent resident of Texas, or earned income in more than one state during their base period, TWC has information about benefits options.

2-1-1 Texas can assist people to access basic needs. Call 2-1-1 or visit the 2-1-1 website to learn more.

For resources in the Greater Austin Community, go to the ConnectATX website.

NAMI Central Texas has compiled a list of resources for local mental health centers, crisis planning, housing support, and more on their website.

Information on COVID-19 testing

Get COVID-19 Testing (pdf)

Obtenga ayuda con elcovid-19 ahora (pdf)

For residents seeking information about health insurance options:

Download COBRA vs. Marketplace: Helping Americans Make the Right Health Insurance Choice (pdf)

Download the Marketplace vs. COBRA frequently asked questions document (pdf)

 

 

More COVID-19 Resources

For the most up-to-date information regarding COVID-19 in Austin/Travis County, please refer to these official sources:

City of Austin COVID-19 Updates

Austin Center for Events COVID-19 Updates

Travis County COVID-19 Updates

Texas Workforce Commission COVID-19 Resources

Economic Impact Payments: what you need to know (pdf) and how to file (pdf)

 

 

For up-to-date information about Workforce Solutions Capital Area locations and programs, follow us on Facebook, Twitter and LinkedIn.

Workforce Solutions Capital Area - Career Center

North Career Center

Phone: 512.454.9675
Hours of Operation:
Monday - Friday
8:00 AM - 5:00 PM


East Career Center

Phone: 512.223.5400
Hours of Operation:
Monday - Friday
8:00 AM - 5:00 PM


South Career Center

Phone: 512.381.4200
Hours of Operation:
Monday - Friday
8:00 AM - 5:00 PM


Workforce Solutions Capital Area is an Equal Opportunity Employer/Program. Auxiliary aids and services are available, upon request, to persons with disabilities. Relay Texas: 1.800.735.2989 (TDD) / 711 (Voice).

Equal Opportunity is the Law