Basic Skills Training Provider Standards and Guidelines 

1. Regulation Status:  All providers must either be (1) licensed or approved by an applicable education regulating body such as, but not limited to, the Texas Education Agency (TEA), Texas Higher Education Coordinating Board (THECB), Texas Workforce Commission Career Schools (TWC), or the U.S. Department of Labor Office of Apprenticeship; or (2) provide an exemption letter from TWC Career Schools. 
2. Course Catalog and Curriculum: Providers are required to have a published catalog that describes their courses, programs, services, cost to students, refund and attendance policies, and the criteria used to determine if students have successfully completed (graduated) from the program.  We may ask providers to provide us with a copy of curricula. 
3. Pricing Information: We pay the publicly advertised or published rate charged to the general public.  We will not pay for services that are free to the public or to non-Workforce Solutions customers. 
4. Facilities and Equipment: Providers must have ADA-compliant facilities including equipment, textbooks and software that provide reasonable accommodation for students with disabilities.  Providers must own or lease the proposed training facility or have an agreement with the organization that does.  Rented hotel rooms/suites are not acceptable as a training facility.  Facilities may be subject to inspection by Workforce Solutions staff. 
5. Financial Stability:  Providers, with the exception of public colleges and universities, must provide evidence of financial stability prepare by a Certified Public Accountant.  Providers cannot solely rely on funds from Workforce Solutions. 
6. Record of Performance:  Providers must have been providing education and training services for at least one year.  We will not approve start-up organizations regardless if they have been licensed or approved by an applicable education regulating body. 
7. Instructor Credentials: We ask unregulated providers to provide information about the credentials and experience of the instructors who will be providing service (i.e. current resumes). 
8. Other:  Providers must: 1) be up-to-date on all federal, state and local tax obligations; 2) not be debarred, suspended, ineligible, or otherwise excluded from participation in or receipt of federal assistance; and 3) not have any outstanding or unresolved complaints, claims or lawsuits which could impair the provider’s ability to perform contracted services.