Unemployment Insurance 

The Texas Workforce Commission (TWC) handles all Unemployment Insurance (UI) matters. UI services are available online 24/7, and by telephone Monday-Friday from 7:00 a.m. to 7:00 p.m.

*As a rule, you can get help via the internet faster than by telephone.*

All individuals who file an unemployment insurance claim must register for work at WorkInTexas.com.

For UI services available on the Internet, go to http://www.twc.state.tx.us/ui/uiclaim.html

Online services include:

Residents of Travis County can access UI services by calling 512.340.4300.  Deaf, hard-of-hearing, or speech-impaired customers may contact Relay Texas at 800.735.2989 (TDD) and 711 (Voice).  Residents in other areas in Texas should call:

  • Austin local: 512.340.4300
  • Dallas local: 214.252.1200
  • El Paso local: 915.832.6400
  • Ft. Worth local: 817.420.1600
  • Houston local: 231.983.1100
  • McAllen local: 956.984.4700
  • San Antonio local: 210.258.6600
  • Others: 800.939.6631

What If I Need Help?

If you need assistance while at one of our Career Centers, please ask one of the Career Center staff. We will be glad to advise you.

Workforce Solutions Capital Area - Career Center

North Career Center

Phone: 512.454.9675
Hours of Operation:
Monday - Friday
8:00 AM - 5:00 PM


East Career Center

Phone: 512.223.5400
Hours of Operation:
Monday - Friday
8:00 AM - 5:00 PM


South Career Center

Phone: 512.381.4200
Hours of Operation:
Monday - Friday
8:00 AM - 5:00 PM


Workforce Solutions is an equal opportunity employer/program. Auxiliary aids and services are available, upon request, to persons with disabilities. Relay Texas: 1.800.735.2989 (TDD) / 711 (Voice).

Visit Our Centers

North Center
6505 Airport Blvd, Suite 101
Austin, TX 78752
(512) 454-9675

South Center
6505 Burleson Road, Goodwill Bldg
Austin, TX 78744
(512) 381-4200

East Center
3401 Webberville Rd, Bldg 1000
Austin, TX 78702
(512) 223-5400

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