The Texas Workforce Commission (TWC) handles all Unemployment Insurance (UI) matters. UI services are available online 24/7, and by telephone Monday-Friday from 7:00 a.m. to 7:00 p.m.
*As a rule, you can get help via the internet faster than by telephone.*
All individuals who file an unemployment insurance claim must register for work at WorkInTexas.com.
For UI services available on the Internet, go to http://www.twc.state.tx.us/ui/uiclaim.html.
Online services include:
Residents of Travis County can access UI services by calling 512.340.4300. Deaf, hard-of-hearing, or speech-impaired customers may contact Relay Texas at 800.735.2989 (TDD) and 711 (Voice). Residents in other areas in Texas should call:
- Austin local: 512.340.4300
- Dallas local: 214.252.1200
- El Paso local: 915.832.6400
- Ft. Worth local: 817.420.1600
- Houston local: 231.983.1100
- McAllen local: 956.984.4700
- San Antonio local: 210.258.6600
- Others: 800.939.6631
What If I Need Help?
If you need assistance while at one of our Career Centers, please ask one of the Career Center staff. We will be glad to advise you.