Resources for Workers Affected by COVID-19

Austin Skyline

We Stand with Austin's Businesses and Workforce

If you are a worker whose employment has been disrupted by economic changes caused by COVID-19 concerns, we can assist you in finding new work or training for a higher-skilled role in related industries.

Our three centers are operating remotely to protect the health and safety of our staff and community. Call us at 512.549.4967 for program assistance.

You can also learn more about available assistance by completing this online form or call us at 512.549.4967.


Unemployment Benefits Services

The Texas Workforce Commission (TWC) holds responsibility for the state unemployment compensation program. However, Workforce Solutions Capital Area works closely with TWC and can act as your local navigator to resources.

You can learn more about how to complete, submit, and confirm an Unemployment Benefits Services (UBS) application online at the TWC website (pdf).

Your first step in filing for Unemployment Benefits is to create a UBS login. To learn more about how to create a user ID and password, click here (pdf).

Once you have applied for Unemployment Benefits, please review the Texas Workforce Commissions Unemployment Handbook for needed information.

Wondering how to change your payment information or file an appeal? Find the answers to these questions and more at the TWC website.

Governor Abbott has waived the one-week waiting period for benefits and work search requirements for Unemployment Insurance. Please be sure to include some language such as “COVID-19”, “disaster”, “pandemic”, etc. if this is the reason you were released from work to ensure your claim is categorized correctly.

Find answers from TWC to common questions about unemployment benefits on our FAQ page.


Job Searching

Visit our JOBS NOW! page for a list of immediate openings!

Many job openings are available in Austin/Travis County. Search for jobs on, the state’s job search website. Create an account to get started. Watch our online tutorials for help registering for an account. See the video playlist on YouTube.

We are maintaining this Jobs Now list as part of our response to economic changes related to COVID-19 and are here to help re-connect you to work. If you need assistance, call us at 512-549-4967.

If you live in Bastrop, Blanco, Burnet, Caldwell, Fayette, Hays, Lee, Llano or Williamson County, go to the Jobs Now page at Workforce Solutions Rural Capital Area.


Additional Resources for Affected Workers

We're creating a video webinar series exploring topics like job searching, stress management, working from home, and more! To watch the videos, go to COVID-19 Resources for Youth.

TWC has information on making smart financial choices after a job loss (pdf).

For workers who are a recent resident of Texas, or earned income in more than one state during their base period, TWC has information about benefits options.

2-1-1 Texas can assist people to access basic needs. Call 2-1-1 or visit the 2-1-1 website to learn more.

For resources in the Greater Austin Community, go to the ConnectATX website.

NAMI Central Texas has compiled a list of resources for local mental health centers, crisis planning, housing support, and more on their website.

For residents seeking information about health insurance options:

Download COBRA vs. Marketplace: Helping Americans Make the Right Health Insurance Choice (pdf)

Download the Marketplace vs. COBRA frequently asked questions document (pdf)



More COVID-19 Resources

For the most up-to-date information regarding COVID-19 in Austin/Travis County, please refer to these official sources:

City of Austin COVID-19 Updates

Austin Center for Events COVID-19 Updates

Travis County COVID-19 Updates

Texas Workforce Commission COVID-19 Resources

Economic Impact Payments: what you need to know (pdf) and how to file (pdf)



For up-to-date information about Workforce Solutions Capital Area locations and programs, follow us on Facebook, Twitter and LinkedIn.

Workforce Solutions Capital

Phone: 512.485.3792
Hours of Operation:
Monday - Friday
8:00 AM - 5:00 PM

Workforce Solutions Capital Area is an Equal Opportunity Employer/Program. Auxiliary aids and services are available, upon request, to persons with disabilities. Relay Texas: 1.800.735.2989 (TDD) / 711 (Voice).

Equal Opportunity is the Law