For Providers

Becoming a Provider

Any licensed or registered provider of child care services in Austin/Travis County may apply to have a provider agreement with Workforce Solutions Capital Area Child Care Services.

Three Basic Requirements to Become a Contracted Provider:

Requirement 1: Licensing and Registration

To have an agreement to provide child care services, a provider:

  • Must have a current license or registration with the Texas Department of Family and Protective Services (TDFPS), the United States Military Services, or the Texas Department of State Health Services (TDSHS) as a child care center, licensed day care home, registered family home, or a youth camp
  • Must not be on corrective or adverse action or corrective denial with these agencies
  • Must have established a satisfactory compliance history with these agencies
  • May not be an "Applicant Status" with Child Care Licensing

Note: We will also consult with other agencies such as the Child Care Food Program of the Texas Department of Health & Human Services to determine whether a satisfactory compliance history has been established.

Requirement 2: Abiding by Terms of the Provider Agreement

To have an agreement with WFS Capital Area CCS, a child care provider must:

  • Sign a provider agreement, which is also signed by a representative of Workforce Solutions Capital Area
  • Agree to abide by the terms of the provider agreement

Requirement 3: Attend a Program Orientation

In addition to the agreement requirements, interested providers must schedule an individual appointment by contacting WFS Capital Area CCS.

Child Care Services News

Workforce Solutions Capital Area Child Care Services develops a quarterly newsletter.

Latest Newsletter – February 2017

To be added to the WFS Capital Area CCS Newsletter distribution list, please email


Child Care Attendance Automation (CCAA)

Child Care Attendance Automation (CCAA) System Responsibilities and Reporting Requirements for Providers

  • Providers are responsible for ensuring that parents utilize the Child Care Attendance Automation system in order to receive reimbursement payments.
  • Providers are required to review Child Care Attendance Automation system attendance and absence reports, at a minimum every five calendar days.
  • Providers must contact Workforce Solutions Capital Area Child Care Services when an enrolled child does not have attendance recorded for three consecutive days or email
  • Providers may not be reimbursed for child care services if a parent fails to report attendance or absences in CCAA, unless the provider contacts Workforce Solutions Capital Area Child Care Services within five calendar days of the incident.
  • Providers must report misuse of CCAA cards and PINs to your Child Development Specialist immediately.
  • Providers must sign a Declaration of Services Statement detailing the security requirement and penalties for misuse of the CCAA system.
  • All new and existing providers need to secure and maintain a valid email address so payment notices can be sent via email. As soon as you obtain your email address please report that information to your Child Development Specialist.

Accessing the CCAA Provider Portal

Access the CCAA Provider Portal.

For additional assistance accessing the portal, please refer to the CCAA Provider Portal User Manual.

CCAA Portal Information

This information provides an overview of using the Child Care Attendance Automation Web Portal. The CCAA system allows parents to record their child’s attendance. Please remember to review the portal every 5 days to ensure parents are accurately and timely recording their attendance.

Quality Improvement Programs

As part of our commitment to quality child care, Workforce Solutions Child Care Services offers quality rated programs, quality initiative activities and other community resources to child care providers who strive for quality.

Quality Rated Programs

Texas Rising Star Providers

The Texas Rising Star program is for child care providers who meet quality requirements that exceed the state's minimum licensing standards and that are designed to enhance the intellectual, physical, and social development of children in care. In return for their commitment to quality, providers receive numerous benefits including enhanced reimbursement rates, learning materials and equipment, child development college course scholarships, and more. Click here for more information on qualifying for the Texas Rising Star program.

Texas School Ready!™ Grant Project (TSR!)

Formerly known as TEEM-Texas Early Education Model, the TSR! Grant Project is a high quality early childhood model, based on proven school readiness components. This program is administered by the Children’s Learning Institute (CLI).

Kindergarten Readiness System (KRS)

Formerly known as Texas School Ready Certification System (SRCS), KRS evaluates the effectiveness of prekindergarten, Head Start, and community-based licensed child care programs in preparing children for kindergarten.


Quality Initiative Activities

Quality Child Care Collaborative (QC3)

The Quality Child Care Collaborative is a partnership between WFS Capital Area the City of Austin, Travis County, United Way Success by 6, and Austin Community College. The goal of the program is to help providers become Texas Rising Star Providers and meet other national quality standards. Participating providers will receive free mentoring and training, technical assistance, referrals, and resources. Click here to view the Quality Child Care Collaborative Brochure

Success By 6

In partnership with United Way Capital Area, Success By 6 is a community-wide initiative of public and private partners working together to ensure all children under age six are healthy, nurtured, safe, and prepared to succeed in school. For more information on Success By 6, please visit United Way Capital Area's website. 

Technical Assistance to Providers

We offer child care providers access to a professional staff person with extensive knowledge of child care programs. Whether you need technical assistance in implementing quality program or addressing compliance challenges, our staff can assist you in your goal to become an outstanding child care provider. Please contact us at (512) 597-7191.

Training Opportunities

We sponsor numerous training for child care providers throughout the year. Topics include Health & Safety, Infant/Toddler Care, Early Brain Development, Partnering with Parents, and Supervision 101. See Staff Training Section more information.

Child Care Director Symposiums

WFS Capital Area Child Care Services is the founder and co-host of the Child Care Directors Symposium, a two-day conference that aims to help child care directors learn important skills for business administration and quality improvement. The symposium is held in both the Capital Area and Rural Capital Area service delivery area and offer topics such as budgeting, evaluating staff, and time management. Conferences are held in the Spring. Information regarding upcoming symposiums is mailed to all Travis county providers and surrounding Rural Capital area counties. For additional information, please call (512) 597-7185.

Wage Supplements

The Jeannette Watson Wage Supplement Project is a salary supplement program. The salary supplement is intended as a means of identifying professionals who have furthered their education in Early Childhood Education or a closely related field. To be eligible, applicants must be working directly with children in a licensed child care facility and earning $14.00 or less per hour, and must have worked in their current facility for the past consecutive six months prior to initiating the application process. For more information, please contact us at (512) 597-7191.

Community Resources

Through a collaborative with community and state organizations, we provide additional quality improvement programs to childcare providers. These organizations include Austin Community College, Institute for Child Care Excellence, Raising Austin, and Texas Department of Family and Protective Services.

Relative Care

Federal childcare regulations require Workforce Solutions Capital Area Child Care Services to allow parents to choose their child care provider.

If a parent cannot find a suitable provider among our currently contracted providers, they can self-arrange child care with a relative.

Relative Care Provider Requirements

To qualify for funded child care, the relative care provider must meet certain eligibility requirements:

  • Relatives providing care must be 18 years of age or older and must be a grandparent, great-grandparent, sibling of the child (sibling cannot live at the same residence as the child); or be an aunt or uncle of the child.
  • Relatives providing care must be listed with the Texas Department of Family and Protective Services (TDFPS) before services can be authorized.

Please review the Relative Care brochure.

Visit Day Care Home Provider with the TDFPS for more information on how to become a listed TDFPS.

If you would like to discuss Relative Care, please contact us.

Training Opportunities for Staff

Workforce Solutions Capital Area Child Care Services is dedicated to helping area childcare providers deliver quality childcare. We sponsor numerous trainings for childcare providers throughout the year.

Featured Topics Include:

  • Health & Safety
  • Infant/Toddler Care
  • Early Brain Development
  • Early Literacy
  • Guidance & Discipline
  • Transition Activities
  • Partnering with Parents
  • Professionalism
  • Supervision 101

To see a full list of upcoming trainings through September 2017, please click HERE

How Do I Register?

Training registration will open one month prior to the training month.

  • Registration is free.
  • Training is for Travis County child care providers.
  • Seating is limited.
  • Children are not allowed at training.
  • All trainings are held at 6505 Airport Blvd Austin, Texas 78752.

To register for training, please email

  • Include: Name of Center, Training desired, Date of Training, Phone Number and List of Attendees' Names
  • Confirmation, Cancellations and Reminders will be sent via email. Please ensure an email address is denoted for each attendee.
  • Only 10 participants per program will be allowed.

If you have registered and are unable to attend, please be courteous and contact us at or (512) 597-7191 x 171.

2017 Child Care Directors Symposium


March 31 & April 1, 2017
Crowne Plaza Hotel
6121 N. IH 35 
Austin, TX 78752

To celebrate and honor all of our child care directors, our theme for this year’s Directors Symposium is Blueprints for Strong Leaders. It is our goal that in attending the Directors Symposium, you will leave feeling inspired and empowered!

This year, we have an incredible lineup of speakers who will present on various topics such as quality improvement, establishing and maintaining effective organizations, health and safety, administration, child growth and development, and more. 

Click here to download the symposium program and registration form.

For more information, please contact:

Michelle Crawford

Texas Early Childhood Learning Summit 

Aug. 2-4 in Houston 

The Texas Workforce Commission, in collaboration with the Governor’s Office and Texas Education Agency, is hosting two early childhood education conferences summer 2017.

The Texas Early Childhood Learning Summit will be at

Marriott Marquis in Houston Aug. 2-4 (Click HERE to register)

The conferences will have training sessions that meet the professional development needs of both certified PreK teachers and child care staff.
Attendance is limited to directors and staff of certified TRS providers as well as staff from school districts that have been awarded the High Quality Pre-Kindergarten Program Grant.

Sessions will include: Updated Pre-Kindergarten Guidelines, Math, Literacy, Behavior, Child Development, Science, Early Learning Guidelines, Leadership, Infant and Toddler Care and more. Attendees will receive training credit for their attendance and participation in training sessions.

As a Texas Rising Star provider, you are invited to register and attend the Texas Early Childhood Learning Summit. Space is limited; registration will be first come, first served.

TWC is pleased to provide this conference to you at no cost to include hotel accommodations at the conference venue. Please be sure to indicate your room requirements and arrival/departure dates so we may reserve your room for you.

TWC hopes you will take part in this opportunity to learn and network with other early learning educators across the state.

For more information, please contact Stephanie Bonnet-Kramer at

Workforce Solutions Capital Area - Child Care Services

6505 Airport Boulevard
Suite 101-C
Austin, TX 78752
Phone: 512.597.7191
Fax: 512.597.7192
Our phone system is automated and will prompt you to the appropriate staff.

Hours of Operation
Monday - Friday
8:00 AM – 5:00 PM

Workforce Solutions Capital Area is an Equal Opportunity Employer/Program. Auxiliary aids and services are available, upon request, to persons with disabilities. Relay Texas: 1.800.735.2989 (TDD) / 711 (Voice).

Equal Opportunity is the Law

Visit Our Centers

North Center
6505 Airport Blvd, Suite 101
Austin, TX 78752
(512) 454-9675

South Center
6505 Burleson Road, Goodwill Bldg
Austin, TX 78744
(512) 381-4200

East Center
3401 Webberville Rd, Bldg 1000
Austin, TX 78702
(512) 223-5400

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