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Systems Support Specialist II

Type of Posting: Internal/External
Salary Range: $40,000 - $42,511
Salary Group: B-15
FLSA Status: Non-Exempt
WorkInTexas No: 14202300
Closing Date: Open until filled

Position Summary: Performs moderately complex technical support work on computers and office equipment in a help desk setting. Work involves providing first-line assistance for operational problems of agency information technology systems and operating automated office equipment in a stand-alone and network. Work involves providing customer support for organizations information technology systems and operating automated office equipment in a stand-alone and network environment. Duties involve assisting in the installation, testing, monitoring, support of all current hardware, software and related equipment used in the operation of the network. Work under the direction of the Chief Information Officer with moderate latitude for the use of initiative and independent judgment.

Education and Experience: Graduation from a standard senior high school or equivalent, supplemented by courses in computer science, is generally preferred. Experience and education may be substituted for one another. (Experience requirements may be satisfied by full-time experience or the prorated part-time equivalent.) Minimum of 2 years full-time experience in computer systems support work in networks, computer hardware/software implementation and maintenance, and/or telecommunication systems. Strong personal computer knowledge to support PC problems, software, hardware and connectivity issues. Experience with Microsoft Servers, Active Directory and Office products.

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How to Apply: Apply by online registration at (job posting 14202300) then email your resume and cover letter to


Workforce Solutions Capital Area is an Equal Opportunity Employer/Program. Auxiliary aids and services are available, upon request, to persons with disabilities. Relay Texas: 1.800.735.2989 (TDD) / 711 (Voice).

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